Mercy Health Lab & X-Ray
Grand Rapids MI

With Mercy Health Physician Partners upstairs, and many other doctors and medical professionals in the Heritage Pointe area, it seemed to be a perfect opportunity for Mercy Health to open Mercy Health Lab & X-Ray in the newly completed building at 2144 East Paris Avenue.  The 1,500 square foot lab is conveniently located on the main level and offers a spacious waiting room for patients in need of lab or certain radiology services.

To meet the requirements of Mercy Health Physician Partners, Mercy Health Lab & X-Ray, and the other doctors in the building, First Companies delivered a covered drive-up and drop-off area right by the front entrance and made it very easy for patients to move throughout the building.  The large, open hallways and wide corridors easily accommodate patients who use wheelchairs or walking assistance devices.

“Mercy Health has a selection team that researches new locations as part of our growth strategy. Once a new market opportunity is identified, all available options are assessed to see what would best meet our needs.  In this case, we were particularly interested in new construction.  Starting with a ‘clean canvas’ gave us the ability to ensure the right workflow for our team-based care approach, as well as create an environment that was most beneficial for our patients. We treat patients from the age of 18 through the rest of their lives. This means that we need to take into account the unique concerns of our aging patients, making certain our facilities are easy for them to navigate.”  Daneen Caro, Chief Operations Officer, Mercy Health Physician Partners, Grand Rapids